Routine appointments
If you wish to book a routine appointment you can:
- Complete our appointment request form available Monday to Friday between 8am and 6.30pm
If you need assistance or if you are not able to read or speak English you can:
- telephone us on 0161 256 4488 and we will complete the form on your behalf
- visit the surgery and speak with a Patient Service Advisor at reception
When you get in touch, we will ask what you need help with
Urgent appointments
To request an urgent or same day appointment:
- complete an online triage form which will be reviewed by a GP to decide how best to help you
- telephone us on 0161 256 4488 and we will complete the form on your behalf
- visit the surgery and speak with a Patient Service Advisor at reception who will complete the form on your behalf
When you get in touch, we will ask you what you need help with.
Or you can visit NHS111 or call 111. In an emergency call 999
Your appointment
However you choose to contact us, we may offer you a consultation:
- In person at either Moss Side Health Centre, Longsight Health Centre, or another local practice
- by telephone
- by video call
- by text or email
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you need an interpreter
- if you would prefer to consult with the clinician by telephone, face-to-face, by video call or by text or email
- if you have any other access or communication needs
Cancelling or changing an appointment
To cancel your appointment:
- reply CANCEL to your appointment reminder text message
- use your NHS account (through the NHS website or NHS App)
- telephone us on 0161 256 4488 and use the automated system
Evenings and weekends
GP, Nurse and Health Care Assistant appointments are available during the evenings and weekends at our health centres or one of our local neighbouring practices.
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Home visits
If you are housebound and need an appointment please telephone us on 0161 256 4488 to speak to one of our Patient Service Advisors. A doctor will contact you to determine how best to help you.