Booking appointments
Please complete our Total Triage request an appointment online form – a doctor will look at your form the very same day, and we will let you know what comes next as soon as possible, by phone call or text message. Our forms will open at 8am every working day.
Please provide as much information as possible on the form:
- What your query is about
- What action you would like
- Your preference for who or when you would like to deal with your problem.
- You will be invited to submit photos if relevant.
If you are unable to complete the form, our Patient Service Advisors will be able to help you – call or visit reception at either site.
Your appointment
However you choose to contact us, we may offer you a consultation:
- In person at either Moss Side Health Centre or Longsight Health Centre, or at a nearby surgery
- by telephone
- by video call
- by text or email
Appointments by telephone, video call, by text or email can be more flexible and often mean you may get help sooner.
To request an appointment with a Nurse or Healthcare Assistant…
If you need to book an appointment to see the nurse or HCA, please complete a request an appointment with a nurse or HCA form and one of the team will contact you to book your appointment.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Cancelling or changing an appointment
To cancel your appointment:
- reply CANCEL to your appointment reminder text message
- use your NHS account (through the NHS website or NHS App)
- phone us on 0161 256 4488 or 0161 226 7615 during opening times
Evenings and weekends
GP, nurse and HCA appointments are available during the evenings and weekends.
To book an appointment ask the receptionist who will arrange an appointment at a time and location that suits you best. The clinician who sees you will have access to your medical record and can issue prescriptions if required. Find out more by visiting manchesterpcp.co.uk
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the surgery as soon after 10am as possible.