Use this service to give feedback on NHS GP surgery services.
We want you to have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback so we can continually review our service.
You can use this service if you:
- are registered at the surgery
Before you start
We’ll ask you for:
- feedback on a rating scale
- reasons why you chose your rating
Results from previous Friends and Family tests:
Totals by Response Type – July 2025
| Response | Percentage (%) |
|---|---|
| Very Good | 79% |
| Good | 13% |
| Neither Good nor Poor | 3% |
| Poor | 1% |
| Very Poor | 4% |
| Don’t Know | 1% |
Totals by Response Type – June 2025
| Response | Percentage (%) |
|---|---|
| Very Good | 62% |
| Good | 24% |
| Neither Good nor Poor | 6% |
| Poor | 4% |
| Very Poor | 3% |
| Don’t Know | 1% |
Totals by Response Type – May 2025
| Response | Percentage (%) |
|---|---|
| Very Good | 59% |
| Good | 29% |
| Neither Good nor Poor | 3% |
| Poor | 4% |
| Very Poor | 4% |
| Don’t Know | 1% |