Use this service to give feedback on NHS GP surgery services.
We want you to have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback so we can continually review our service.
You can use this service if you:
- are registered at the surgery
Before you start
We’ll ask you for:
- feedback on a rating scale
- reasons why you chose your rating
Results from previous Friends and Family tests:
Totals by Response Type – January 2025
| Response | Percentage (%) |
|---|---|
| Very Good | 79% |
| Good | 10% |
| Neither Good nor Poor | 5% |
| Poor | 2% |
| Very Poor | 3% |
| Don’t Know | 2% |
Totals by Response Type – December 2024
| Response | Percentage (%) |
|---|---|
| Very Good | 79% |
| Good | 9% |
| Neither Good nor Poor | 5% |
| Poor | 2% |
| Very Poor | 3% |
| Don’t Know | 2% |
Totals by Response Type – November 2024
| Response | Percentage (%) |
|---|---|
| Very Good | 79% |
| Good | 10% |
| Neither Good nor Poor | 5% |
| Poor | 2% |
| Very Poor | 3% |
| Don’t Know | 2% |